Contact Hayati Pro Club
Everything runs through one email address, read by people rather than a ticketing bot. Replies within one working day, usually much sooner.
Email us
hayatiproclub@gmail.com
Monday to Friday, 9am to 5pm. Orders placed before 3pm on a working day are dispatched the same day.
Put this in the subject line and it gets to the right person faster
Order query
Tracking, a wrong flavour, a missing box. Include your order number and we can fix most things in one reply.
Price promise
Send the link to the cheaper UK price, the flavour and the quantity, and we come back under it.
Which Hayati should I get
Tell us how you vape now and what you like, and you get an honest recommendation, including “neither”.
Device problem
A pod not reading, a screen stuck, a battery that will not charge. Email first: most of it is a two-minute fix, and if it is a fault we sort the replacement.
Registered address
Wholesaling Ltd, trading as Hayati Pro Club
48 Mitcham Road
London, SW17 9NA
United Kingdom
Registered office only. We are an online shop and do not take walk-in customers or returns in person.
Quick answers
Delivery times, returns, which pods fit which kit, how the price promise works: most of it is already written down.